Staying in Portarlington (SiP) and the Bellarine Aged Care Association (BACA) are collaborating to engage Bellarine communities in forums to learn about home based services and the new national My Aged Care system. My Aged Care is now the main way of getting support services for older people to 'enable them to stay at home and living in their communities.
The ﬁrst of these forums ‘What is available to help me stay at home and how do I access home-based services?" was held at Springdale Neighbourhood House on July 10. The more than 40 participants were a mix of interested community members and committee members of the two host organisations.
The forum provided an overview of the service types available for older people and their carers under the Commonwealth Home Support Program and the Home Care Packages Program, and information about My Aged Care, including the assessment processes.
Participants heard about the two important principles that underpin home based aged care services and My Aged Care.
Firstly, the process of accessing aged care and the delivery of services is based on a wellness approach, which means My Aged Care looks beyond what a person seeking support services is ﬁnding difﬁcult, to what they are able and wanting to continue doing, and further, the services provided to help people increase their abilities where possible.
The second principle is based on the concept of “Consumer Directed Care”: that is, the person receiving services has more say in their care and the services they receive, who provides the services and how those services will make up a personalised care plan.
Participants also had the opportunity to hear about the direct experience of the aged care system from a current consumer.
The audience raised a number of issues and questions during the session from a consumer perspective. These will be put together as an important source of information about the needs and experience of older people on the Bellarine. SiP and BACA will use this information to advocate for better outcomes for all Bellarine older people and their carers.
Thank you to all who participated and to Springdale Neighbourhood House for hosting the event.